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  • Do you offer alterations for gowns not purchased at Love Me Twice?
    Yes, we do! Whether you’ve found your gown elsewhere or it’s a family heirloom, our expert team offers restyling and alterations to bring your vision to life.
  • When should I start looking for my wedding dress?
    As a bride, looking for your dress can be an exciting prospect for some. In the search for pre-loved, you will be looking for a dress that is going to work for your style and budget as well as being close to your measurements. Once you know what type of style you are looking for and you know what your budget is, start keeping your eye open for gowns that might suit. It is advisable to not leave it too last minute, as you may need to arrange alterations for a more personalised fit. Because you are looking for a gown that already exists, you may want to still start 6-12 months before your wedding date, as this keeps your options open to have time to make adjustments and transformations! The best part about looking for pre-loved dresses is that if you are on a tight timeframe, you are always going to be able to find a gorgeous gown! (The closest time frame we ever had in our boutique was 1 week before the wedding! The bride still found a perfect option!)
  • How do I find a dress through Love Me Twice?
    We currently have a few options available to brides​ Private Styling studio located in Croydon, Victoria. This is a personalised appointment that revolves around your ideas as we progress through style options. Every appointment is with one of our stylists, who can advise on fit & potential alteration costs. Whilst we curate a quality selection of gowns and offer personal service to suit brides who require styling assistance, it is just not possible for us to curate enough in every style and size. For further options, you can visit our online directory for further options. Should you find your gown elswhere, we will still be more than happy to consult and provide professional pressing and alterations to create the perfect fit for you. For gowns found elsewhere or from a private seller, our fitting rooms are available for hire and alterations/styling assistant can be booked as an add on service.
  • Do I need an appointment to try on gowns?
    Yes. We work by fitting appointments to give you the best experience. You can book directly online.
  • How long is a fitting?
    Initial styling fittings are 60-90mins. Online booking will schedule 60 mins. If it isn't a busy day, we may be able to spend a little more time. 2nd fitting to check choices from 1st appointment are 30mins. If you need to go over brand new selections again, we will need to book you a 60 min appointment. Alteration Quote fittings are 30mins. Alteration marking fittings are 30 up to 60 minutes, depending on dress type.
  • Can I bring someone to my fitting?
    Yes! You’re welcome to bring a guest or two to support you during your private appointment. We recommend keeping the group small to focus on you and your gown journey. (max 3 guests) Whilst we also love children, we kindly request that they do not attend appointments, so we can focus on your fitting.
  • Can I hold a gown before I decide?
    Upon booking your initial appointment, we will put your selected gowns on hold in store for the 3 days prior to your fitting. As other brides may be interested in the same dresses, gowns remain available for purchase outside of your 3 day pre appointment date.
  • Can I buy a gown online and have it shipped?
    We currently prioritise in-person fittings for best results, but if you fall in love with a gown and can’t make it to the studio, we recommend getting in touch to discuss your measurements before purchasing online. We currently ship throughout Australia, NZ, USA, Canada and UK
  • What is your return policy?
    All sales are final due to the unique nature of our gowns, but we ensure you have every opportunity to try and inspect before buying. Re consignment is possible, please email for details.
  • Are your gowns new or preloved?
    Both! We offer preloved designer gowns, samples, and one-of-a-kind creations made from reclaimed and sustainable materials.
  • Do you offer payment plans or deposits?
    Do you offer payment plans or deposits? Your appointment booking fee holds your selected gowns (up to 5) for 3 days prior to your appointment. We offer Afterpay for purchases up to $2000. As most of our stock is consignment, custom made or one of originals, payment needs to be made in full at the time of purchase. Alterations can be paid separately and closer to the date of commencement and completion.
  • What are the costs for alterations?
    Alterations are quoted during your fitting based on complexity and materials. The most common alterations needed are through the bust and a hem. Bust fitting can start at $180 Lace up back conversion starts at $250 Hems generally start at $250 Bustles start at $60 We generally recommend allowing an alterations budget of between $250-$800 when planning your overall gown budget. At the moment, we are finding alterations are coming in at $600-$750 due to the types of gowns brides are choosing. Extensive alterations can reach above $800. Beaded gowns are more costly to alter due to the time it takes to work with that fabric. We offer estimates on alterations when looking at our in store gowns, so you know overall costs before committing to a purchase. For gowns not purchased with us, you can send a photo as a starter (email, instagram or FB) and we can provide a rough estimate. A formal quote can be provided in an alterations fitting.
  • Do you alter gowns not bought from you?
    Yes — depending on availability. Please select an alterations fitting via our bookings page.
  • Can I change or restyle a gown I buy?
    Yes! We offer design consultations for neckline changes, sleeve additions, reworking vintage gowns, and more.
  • How does consignment work?
    After submitting your gown details via our Consignment Consideration Form for approval, you bring your gown into our retail studio, we agree on pricing and commission, and we display it in-store and online. We divide the proceeds once it sells and funds will be transferred into you account.
  • How is pricing determined for my gown?
    We work with you to set a fair resale price based on original value, designer, condition, and market trends. Our goal is to find the sweet spot between value and saleability.
  • How do I sell my wedding dress
    Please see our 'Sell You Gown' page here. We currently offer in store Consignment Our online directory will be live soon Our Market days are making a return and interest can be registered here. We also offer fitting room hire and alterations advice for sellers who do not wish to proceed with consignment, but might need a little assistance and a professional fitting environment.
  • Can I sell accessories or décor?
    We don't currently offer in store consignment for accessories or decor. Our online directory and particularly our Market Day events are ideal for selling veils, hairpieces, signage, or preloved décor that may not suit in-store consignment.
  • Do I need to clean my dress before consigning?
    Yes. Dresses must be professionally cleaned and free from damage or heavy stains. This ensures the best chance of selling and keeps the collection high quality for all brides. If you are not in the position to clean your gown, you can list your gown in our online directory or Market Days and price accordingly.
  • What types of dresses do you accept for consignment?
    We prioritise gowns that are less than 5 years old, in excellent condition, and from contemporary or designer labels. Unique or custom designs will also be considered. Gowns with a little bit of colour tend to generate strong interest. (Silver, gold, blush, black, pink and red) We find that most successful sales happen with gowns from well known designers from the previous 2 years. Australian made designer collections tend to embody higher quality fabrics and design aesthetics, so these can have a broader appeal in terms of the age of the gown. Our consignment gowns start with a selling price of $1500, so we only accept in store consignments with gowns that have an original purchase price of $2500 or above. Our in store retail price is capped at $5000. Gowns with a desired selling price above or below this amount are eligible to be listed for private sale on our online directory, Market Days, and Special shopping events for high end couture.
  • What happens if my gown doesn’t sell?
    We usually agree on a consignment period. This will be either 3 or 6 months. If the gown hasn’t sold after that time, you can choose to collect it, donate it, or adjust the price and book an additional consignment period. We’ll stay in touch throughout the process.

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